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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michelle

August 31, 2024

5  out of  5
rating by Michelle
"The office and staff here are incredible! Joell was especially helpful, patient, and knowledgable with all of my questions and concerns. Would highly recommend!"
We responded:
"Thank you Michelle for your 5 Star Review and for acknowledging Joell's professionalism. We appreciate the recommendation! Ellen Nita, Agent"
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Marissa Saravis

May 24, 2024

5  out of  5
rating by Marissa Saravis
"Nancy Luther, our account representative, was wonderful - she was exceptionally helpful and extremely timely in her responses. She made what would have otherwise been a confusing process very easy and straightforward. Would highly recommend!"
We responded:
"Thank you, Marissa, for your 5 Star Review and for recommending Nancy! I appreciate you taking the time to share how helpful Nancy is and how easy she is to work with. Ellen T. Nita, State Farm Insurance NJ & PA"
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Yunqing Li

May 23, 2024

5  out of  5
rating by Yunqing Li
"I have been with Ellen Nita - State Farm Insurance for two years. I am very satisfied with their service. I work with Valorie Pilicer, who provides excellent customer service. She is knowledgeable and answers all my questions patiently. It has always been a pleasure communicating with her and other staff in the office."
We responded:
"Thank you Yunqing for your 5 Star review! We appreciate your business and look forward to helping you with your insurance needs. Valorie does an excellent job with our customers and I appreciate your acknowledging her great service. Ellen T. Nita, State Farm Insurance Agent, Princeton, NJ "
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R L

May 22, 2024

5  out of  5
rating by R L
"Love Valorie who works at this office. She is knowledgeable, attentive and responding promptly to all my questions and concerns. It is so nice to have an agent who you can trust and reach easily. She was recommended highly by a friend of mine and I am so glad I found her. Other staff in this office are also courteous and helpful. I would strongly recommend this place, especially Valorie!"
We responded:
"Thank you so much for taking the time to write such a nice review and to acknowledge Valorie and her level of professionalism! Our greatest compliment is a recommendation and I'm so glad we were able meet expectations. We look forward to taking care of your insurance needs ! Ellen T Nita, Agent State Farm Insurance NJ & PA "
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Don Higley

March 15, 2024

5  out of  5
rating by Don Higley
"The people are nice in helping me with making sure I have the best price for the insurance coverage I require, they are proactive in automatically providing discounts according to the guidelines."
We responded:
"Thank you, Don, for your 5 star review! We strive to always find discounts and review your insurance coverage to make sure it is the best option for you. I appreciate your business, Ellen T Nita, State Farm Agent NJ & PA "
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Emma Johnson

March 8, 2024

1  out of  5
rating by Emma Johnson
"Horrible stuff. By phone they are absolutely the worst."
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Bruce Dashevsky

February 23, 2024

5  out of  5
rating by Bruce Dashevsky
"I recently changed all of my insurance to Ellen Nita - State Farm Insurance. The deciding factor was the excellent service and attention to detail I received from Joell. She made sure everything was completely clear. Excellent follow up. Very happy to have worked with her."
We responded:
"Thank you, Bruce, for your 5 Star Review and especially for recognizing Joell and her professionalism. She will always go above and beyond to make everything as smooth as possible, finding the best insurance solutions. I appreciate your taking the time to write such a great review. Ellen T. Nita, State Farm Agent NJ & PA"
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Sara Wegman

December 21, 2023

5  out of  5
rating by Sara Wegman
"Valorie is incredibly kind, personable, knowledgeable, and patient. She made getting my first car insurance plan easy and stress-free. Valorie walked me through every option to get the best coverage for me, and let me know where I could save money or opt for more comprehensive coverage. When I ended up buying a different car, she was able to help promptly, and I've been able to call and ask a quick question. More importantly, she is so kind and friendly! You will be treated as a person, not just a customer, here. I would recommend Valorie and StateFarm to anyone."
We responded:
"Thank you, Sara, for your 5 Star Review and for acknowledging Valorie for her amazing service. I am happy that Valorie made getting your car insurance a great experience. We look forward to helping you with all your insurance needs - and yes, you will never be just a number here! We truly appreciate your business and your recommendation. Best Regards, Ellen Nita, State Farm Agent, NJ & PA "
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Tracy MacDonald

December 1, 2023

5  out of  5
rating by Tracy MacDonald
"Nancy was fantastic when I was seeking an auto quote. My former insurer raised our rates to an astronomical number, and I was extremely upset. Nancy calmed me down and helped with a much more reasonable price. Everything was completed quickly. I can't say enough about how great the experience was!"
We responded:
"That's great to hear Tracy! Thank you so much for your 5 Star Review, sharing your experience and your kind words about Nancy. We strive to make sure that we are doing everything possible to get you the best coverage for the best price. And Nancy has over 30 years of experience is helping people in NJ and PA with their insurance! Ellen T. Nita, State Farm Insurance NJ & PA "
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Anne Elliott

November 2, 2023

5  out of  5
rating by Anne Elliott
"I called State Farm in Princeton because my regular Allstate agent couldn't find coverage for my new condo. He said it was because I'd had a small claim three years ago and now no one would approve me. He'd been turned down by 7 underwriters. Joell at State Farm found me inexpensive coverage by the end of the day. She said I was definitely eligible and she'd had no trouble. I was so relieved because I couldn't close on my condo until I had insurance and the closing was scheduled for the next day. I am so grateful to her. I don't know what the problem was with my old agent. I'm taking all my business to State Farm now. Farm"
We responded:
"Thank you, Anne, for your 5 Stars and your review of my State Farm Agency. Joell goes above and beyond to help customers so I am glad that she was able to secure the Condo Insurance so you could close and move into your new home! Best wishes for many happy years there and we will certainly be here for all your other insurance needs too. Ellen T. Nita, State Farm Agent, Princeton, NJ"
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Lillie Eyeson

September 6, 2023

1  out of  5
rating by Lillie Eyeson
"I typically do not write negative reviews, but honestly this has been my worst experience ever. We took a homeowners policy out, due to deductible's being astronomical and us not closing on the house, we cancelled the policy prior to it going into effect. It has been over 60 days and we have not received our refund. We cancelled in the beginning of July and the check was not issued until the end of August. Not to mention they issued the check to the house we didn't close on. The lack of communication and accountability is truly absurd. It still hasn't been resolved and their response is the will take the proper channels to get it resolved. The money itself is over $1000.00, take your business elsewhere. Honestly worst experience ever."
We responded:
"Lillie, I am sorry to hear that you didn't close on your home, that is disappointing I'm sure because I know how excited you were that my office was able to write the home and issue the required closing paperwork the same day so you could close very soon afterward. When you requested the cancellation to go with another company a few days later (prior to closing) the application was still being processed. We had no way of knowing that you didn't close on the home so that is why they sent the full refund to the home for which the policy was written. I wish you very happy house hunting and hope that you find an even better home to purchase! Regards, Ellen T. Nita, Agent"
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Doreen DeMartino

August 7, 2023

5  out of  5
rating by Doreen DeMartino
"Love this agency. I can not even comprehend anyone that does not give this business a 5/5. My recent accident solidified how good they are at their job. Every time I call, someone picks up the phone and answers my questions immediately. Extremely customer service focused. I never worry about anything with Ellen Nita’s State Farm office protecting my family!!!!"
We responded:
"Thank you Doreen for your 5 Star Review! I am happy to take the worry of insurance off your shoulders. And you can have continued confidence that I will be here to protect you and your family."
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David Tharney

July 19, 2023

5  out of  5
rating by David Tharney
"Ellen Nita agency offers great service from a friendly ,knowledgeable staff."
We responded:
"Thank you David for your 5 Star review and I appreciate the kind words especially from a long term policy holder like yourself! We will always work hard to earn your business. Ellen T. Nita, State Farm Agent, Princeton NJ"
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Kelli Infranco

June 15, 2023

5  out of  5
rating by Kelli Infranco
"We have been dealing with Ellen Nita and her office for over 20 years. They hold all of our family’s policies and we have stayed with her even after we moved out of the local area. I have recommended their office to numerous friends and family. Their customer service is unbelievable! Everyone that you encounter is incredibly friendly, accommodating and responsive. I would like to give a special shout out to Rosemary, who we have also been dealing with for years. She is incredibly knowledgeable and quick to respond to all of our needs. If she doesn’t have the answer immediately, she gets the information back to you as soon as possible. I would highly recommend this business to anyone!"
We responded:
"Thank you, Kelli, for your 5 Star Review and your awesome recommendation! Especially for highlighting our customer service, it is the cornerstone of my Agency. I appreciate your referrals and we will always work hard to make sure to take care of everyone and you send our way for their insurance needs. That's the Good Neighbor way! Many thanks again, Ellen Nita, State Farm Insurance Agent NJ & PA "
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Ibrahim Konuk

June 12, 2023

5  out of  5
rating by Ibrahim Konuk
"We have been served by Ellen Nita State Farm agency for nearly 25 years. Ellen personally helped us right in the beginning to find the best combination of policies for us. Not only it saved us significant money and gave us peace of mind, but also helmed me to obtain business insurance when I was doing consulting work at almost no extra charge. Since then Rosemary at the agency has helped us to adjust our policies to our needs as we got older. Most recently, my wife had a minor collision. Other party insurance company insisted on splitting the responsibility. With advice from Rosemary we supplied the appropriate information and the dedicated specialists at the State Farm requested an arbitrator decision. At the end, arbitrator decided for us and all repair costs were paid by the other party insurance company. Our insurance premiums was not effected as a result. I recommend State Farm and Ellen Nita. I would like to express our gratitude to Rosemary for her continued help."
We responded:
"Thank you, Ibrahim, for your kind words and your 5 Star Review. It is especially gratifying when a long-term customer like yourself takes the time to share your experience at my State Farm Agency. We work hard for you all the time - you deserve that in an Insurance Agent! I hope that we continue to earn your loyalty for many years to come. With appreciation, Ellen T. Nita, State Farm Agent, Princeton Serving NJ & PA "
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Michele Benedetti

May 22, 2023

5  out of  5
rating by Michele Benedetti
"Excellent patient experience. Quick and accurate help with my insurance needs"
We responded:
"Thank you, Michele, for your 5 Star review! Insurance can be tricky sometimes; patience is definitely something my team all has here. I appreciate your vote of confidence. Many thanks, Ellen T. Nita, State Farm Insurance, NJ & PA"
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Subu Venkataraman

May 11, 2023

5  out of  5
rating by Subu Venkataraman
"I have been with Ellen Nita for over 20 years, and have been impressed by the consistently high quality of service provided. A shout out to Rosemary Thorne in particular! She seems to pick up the phone whenever I call with a question, and provides clear direct guidance every time, along with tips/links that I had not even thought of. Truly a class act!!"
We responded:
"Thank you Subu for your 5 Star review! And thank you for your years of loyalty, it means so much to me and my team. Rosemary certainly goes above and beyond to help out our policyholders, I appreciate your acknowledging her level of service! We will always works hard to earn your business, Ellen T. Nita, State Farm Agent Princeton NJ Now providing Insurance in NJ & PA "
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Jill

February 8, 2023

5  out of  5
rating by Jill
"I have been with State Farm for 30 years! We have car insurance and homeowners insurance with them and they really do help you figure out what you need and what you do not need. I have made a few friends there over the years and Rosemary has been my go to person every time! She will tell it to you straight and give so many great tips and she is so friendly. I feel as though I can ask any questions and she will steer me in the right direction. If Rosemary is not available, any of the staff at State Farm in Princeton, NJ will be happy to help! Especially, our agent, Ellen Nita! You ladies are the best! Thank you all for your help over the years!"
We responded:
"It has been our pleasure taking care of you and your family all these years and I thank you for your vote of confidence in my State Farm Agency! Rosemary goes above and beyond to make sure that we are saving you every dollar possible AND doing it in such kind way so it makes handling your insurance easy. You will always hear a friendly voice answer the phone when you call my office. Thank you again, Ellen Nita, State Farm Agent, Princeton, NJ"
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Susan Wisniewski

January 18, 2023

5  out of  5
rating by Susan Wisniewski
"Excellent service representative! She was wonderful and very helpful."
We responded:
"Thank you, Susan, for taking the time to give us a 5 Star review! Rosemary prides herself on providing outstanding customer service and I appreciate you taking the time to acknowledge her dedication. Ellen T. Nita, State Farm Agent Princeton NJ & PA "
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John T

November 4, 2022

5  out of  5
rating by John T
"Nancy Luther helped me with a new commercial auto policy that was way more affordable than what I was quoted by other companies. Nancy found me a policy that met my needs and has been proactive in communication whenever any issues come up. I highly recommend other small businesses reach out to Nancy for their insurance needs."
We responded:
"Thank you, John, for your 5 Star review! State Farm is super competitive with commercial auto and I'm happy that Nancy was able to save you money and protect your small business at the same time. We appreciate small business owners and work really hard to find ways to keep insurance affordable. I appreciate you taking time to leave a great review and for acknowledging Nancy's insurance expertise. Ellen T Nita, State Farm Agent Princeton, serving NJ & PA "
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Joel Leizer

August 23, 2022

5  out of  5
rating by Joel Leizer
"In our lifetime there are many people and businesses that stand out. To me the staff at Ellen Nita State Farm is one that I would like to let everyone know about. I am not into writing reviews because they are too easily coerced or untrue. In this case I feel that the people in this agency and the service that they give should be shared by all that are interested in a professional, caring organization. Not only is the service great but they go out of their way to save you as much money as possible on your insurance. They are amazing."
We responded:
"Wow, while I always appreciate great reviews, I truly treasure those from customers like you that I have had insured for so many years! Thank you Joel for acknowledging my team and the 100% effort they put into everything they do. It is our pleasure to take of your family's insurance and we hope to keep earning your loyalty in the future. Thank you, your words make this a 10 star review! Ellen Ellen T Nita, State Farm Insurance, NJ & PA"
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Scott Tremaine

August 17, 2022

5  out of  5
rating by Scott Tremaine
"I worked with Joell Nemeth at this office to set up car, home, and umbrella liability insurance. Joell was pleasant to work with, knowledgable and helpful, and quick to respond to any issues. I would certainly recommend her to others."
We responded:
"Welcome to our State Farm Office and thank you for sharing your positive experience with Joell. With over 27 years working in insurance, Joell knows the best way to set up car, home and umbrella insurance that will get you the most coverage for the best price. And she is super friendly too! We look forward to being of service to you. Regards, Ellen Ellen T. Nita, State Farm Insurance, NJ & PA"
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Craig Barnes

August 17, 2022

5  out of  5
rating by Craig Barnes
"I have had a wonderful experience with this agency, who picked up my family’s auto insurance at substantial savings when our former internet insurance company became too expensive. Since then I have also added policies for two homes and an umbrella policy. Joell Nameth has been a fabulous account representative for us. She is always immediately responsive, explains options well, and clearly understands the insurance industry. And it is great having someone at the agency who knows us and our particular insurance needs."
We responded:
"Thank you Craig for your great review and the 5 star rating! And thank you for acknowledging Joell. Over the years of being an insurance professional, she has developed the financial acumen to make sure your home, umbrella and auto insurance is set up in the best plan for your family. I appreciate your trust in our agency, Ellen T. Nita, State Farm Insurance Agent, Princeton, NJ"
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Kritika Bajaj

August 4, 2022

5  out of  5
rating by Kritika Bajaj
"I worked with Joell Nemeth to facilitate my move to NJ and she has been very humble and helpful. She was quick in responding and went an extra mile by guiding me towards getting my drivers license and registration. The team’s service is highly recommended."
We responded:
"Welcome to NJ and a big thank you Kritika for your 5 Star review! Joell really does go above and beyond for our customers. Thank you for acknowledging her professionalism. Ellen Nita, State Farm Insurance NJ & PA"
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David Tharney

July 22, 2022

5  out of  5
rating by David Tharney
"Always great service. Courteous and proficient"
We responded:
"Thank you David for your 5 Star Review! It's great to get those from new customers but it really means so much when it is from someone that I have had insured for so many years. Your Good Neighbor Agent, Ellen Nita"